Policies & Procedures

Standard Profiles
The profiles illustrated on the following pages represent a sampling of the most frequently used mouldings. Real Wood offers these profiles in any species. Many of these profiles can be modified in both thickness and width. Please ask our sales representative about any variation you may require.

Architectural Profiles
The architectural profiles offered by Real Wood are specialty mouldings that can be produced on a custom basis for a particular project which we can offer as an alternative to standard mouldings. These profiles are constantly being expanded as custom mouldings are produced.

Custom Mouldings
Mouldings other than standard and architectural profiles shown can be produced on a custom basis to fulfill your particular specifications or to match an existing situation. With state–of–the–art in–house tooling capabilities, custom moulding requirements can be fulfilled quickly and cost effectively. Approved shop drawing are required prior to actual production, but prices can be quoted on species, type, size and quantity of each profile.

Pricing

Requirements
No minimum quantity required on any profile. A small quantity charge may be required depending on the profile. Set–up
charge based on quantity and profile.

Custom Profiles
Set–up and tooling charges will be quoted by the sales representative at time of sale.

Pricing
Pricing of all profiles will be quoted from our main office. All pricing will be quoted on random lengths. Specified lengths are available at an upcharge. Delivery charges will be based on distance from our plant. Small over–runs may occur to produce the required order, this additional footage will be shipped and invoiced.

Claims
Claims due to damage or shortage must be submitted within five working days of receipt of goods.

Quotations
Per customers takeoff received either orally over the phone or by FAX transmission or by written correspondence. All quotations are F.O.B. dollars.
No “Plans and Specifications” quotes.
Acceptance of an order is subject to receipt of a signed confirmation within 30 days of quotation.